Technical Issues and Support
- What should I do if I am experiencing technical issues while trying to complete my study tasks?
- I am trying to complete a task, but I am not seeing any questions on my cell phone or tablet. What should I do to resolve this issue?
- I cannot move forward after I enter a number to answer a question. How can I fix this issue?
- How do I find my task list on my phone or tablet?
- My partner and I share an email address. Can we both use this email address to join the Brain Health Registry?
- I am having trouble logging into the Brain Health Registry with my username or password. What should I do?
- Which study tasks can I complete using my phone or tablet?
- I keep receiving reminder emails to complete study tasks. How do I know which study tasks still need to be completed?
- I made a mistake in answering a question and cannot go back to fix it. Can I change my answers?
- What if I have additional questions or concerns?